2.For rentals canceled at least 89 days before the rental date, all payments, except the service fee, will be refunded unconditionally
3. For cancellations made 30 days before the tour date, the prepayment received is not refundable, but our guests can use their canceled boat rental right on the same boat or another boat next year by deducting 30% of the total tour price from the prepayment they paid.
4.For cancellations made 21 days before the tour date, the full tour fee will be requested.
5.For tours canceled until 1 day before the rental date, all payments except for a 10% service fee deduction will be refunded in case the sale of that week occurs again.
6. In case of cancellation in cases of legal force majeure (such as legal force majeure (fire, natural disasters, riot, state of war, etc.) and Covid-19 etc. Pandemics, including restriction of departure and travel, closure, etc., depending on customer demand;
6.1.If the TENANT wishes, the payment made will be refunded without interruption.
6.2.If the TENANT wishes and depending on the availability of VIAGO or its boats, the payment made can be shifted to a different date for the same or a different but at least existing rented boat or a boat with higher equipment, without a refund. can be made or transferred to the next year.
6.3.If the TENANT wishes, the payment made can be transferred to the same or different suitable dates for the next season, without a refund, for the current rented boat or a different but at least existing rented boat or a boat with higher equipment.
7. If the rented boat cannot be delivered on the rental day, the payments made will be refunded and help will be found to find a boat with similar features.
8. If the delivered boat does not have the same details as in the contract image, the tenant has the right to cancel the reservation without paying any fee. Viago Yachting finds another boat with the same features. If another boat with the same features cannot be found, the entire payment will be refunded to the tenant.
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